FAQS

Canvas, (Some Are Pre Drawn, While Others Do Not Require A Sketch- Check Individual Kit Descriptions For Details,) *Disposable Easel, Disposable Apron, Napkin, Palette, Painting Specific Brushes, Painting Specific Acrylic Paints, Bite Brush Baggie (This Is A Bag With Our Card, A Souvenir Paint Brush, & A Piece Of Candy.)

Vision Board Kits Include A Pre Sketched Cut Out Vision Board Instead Of A Canvas. See Each Individual Kit For Specific Items Included.

Some Kits Come With A Link For Step By Step Video Instructions. We Highly Recommend Following The Video For Best Results.

Other Kits Come With Detailed, Easy To Follow, Written Instructions.
See Individual Kits For Specifics.

Paint By Numbers Kits Are Traditional Paint By Numbers Sets. 

Not At This Time. Kits Take A Lot Of Time & Effort To Produce. We Are Working To Get All Of Our Current Paintings Offered As A Kit, Before We Consider Taking On Commissioned/ Custom Kits. We do not customize any of the current kits, either.

IN STUDIO PICK UP:

If You're In The Augusta Area, We Offer Pick Ups Every Thursday & Select Fridays From 4- 6PM At Our Studio Located At 4290 Belair Frontage Rd. SUITE A, AUGUSTA GA. PLEASE SELECT IN STUDIO PICK UP/ LOCAL PICK UP AT CHECKOUT. You Must Order By 5PM On Wednesday To Have Your Order Included In Thursday's  Pick Up, & By 5PM on Thursday To Have Your Order Included In Friday's Pick Up. Please Call When You Arrive & We'll Bring Your Order Out To You.

PLEASE CONTACT US VIA EMAIL AT THEARTISTS@BITESANDBRUSHES.NET WITH ANY ORDER CONCERNS. PLEASE INCLUDE YOUR ORDER NUMBER AND THE NAME THE ORDER WAS PLACED UNDER. 

PAINT LEAKAGE FROM SHIPPING:
Some Leakage Can Be Expected Occasionally Even Though We Take Great Care In Packing The Paint To Avoid This. We Pack Enough Paint In Each Kit To Compensate For Any Paint That May Be Lost Due To Leakage. For Major Leaks Where The Paint Is Completely Unusable, Please Send A Photo Of The Damage And We Will Send Out Replacement Paint Immediately.

No. Class Credits May Only Be Used For Our In Person Classes.
The Kits Come At A Higher Cost For Us To Produce & Are Not An Even Trade For A Class.

Yes. We Offer A Live Virtual Instructor For An Additional Cost Of $40 For Kit Purchasers.
A Minimum Of 10 Kits Must Be Purchased.

Availability On Fridays With A Start Time No Later Than 6:30PM & Saturdays With A Start Time No Later Than 2PM. The Earliest Start Time On Both Days Is 12:30PM.

 ORDERS SHIP OUT IN 3 BUSINESS DAYS. (LARGE ORDERS MAY TAKE UP TO 7 BUSINESS DAYS TO SHIP OUT.) THE TIME IT TAKES TO RECEIVE YOUR ORDER DEPENDS ON THE SHIPPING METHOD SELECTED. 

IMPORTANT INFORMATION

PLEASE OPEN YOUR KIT IMMEDIATELY UPON RECEIPT AND CHECK FOR ANY ISSUES AND OR DAMAGE.

If Your Kit Is Damaged, Please Take A Photo Of The Damage That INCLUDES THE ORIGINAL PACKAGING IT WAS RECEIVED IN WITH THE SHIPPING LABEL AND DAMAGE SHOWING IN THE PHOTO, As This Is For Insurance Purposes. We Are Unable To File A Damage Claim Without The Correct Photo, & Assume No Responsibility For Damage Incurred During Shipping Without Them. DO NOT THROW THE ORIGINAL PACKAGING AWAY As It Will Have To Be Mailed Back To Us For Insurance To Cover It.